High Impact Internal Evaluation

Opportunities, Obstacles, and Observations Internal Evaluation History and the New Paradigm Understanding the Internal Evaluation Context Evaluation, Conflict and the Change Process in Organizations Understanding Internal Evaluation The Craft of Internal Consulting to Organizations Designing High Impact Internal Evaluations Effective Communication of Evaluation Results Establishing, Administering, and Leading an Internal Evaluation Office High Impact Internal Evaluation A Synthesis

"The author combines his long experience and deep knowledge of the literature in a manner that gives people the insight needed to ply the evaluation trade effectively as in-house staff in large bureaucratic organizations." -- Jonathan A. Morell