Robert D. Ramsey is a lifelong educator who has served as a "leader of leaders" in three award-winning school districts in two different states. His frontline experience includes positions a teacher, counselor, assistant principal, curriculum director, assistant superintendent, acting superintendent, and adjunct professor. Most recently, he has served as associate superintendent in the St. Louis Park (MN) schools, where every school has been designated by the federal government as a National School of Excellence. Ramsey is now working full-time as a freelance writer in Minneapolis.
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Acknowledgments About the Author Introduction A. Attitude and Ambiguity Tolerance B. Built-in Backbone C. Coaching, Culture and Common Sense D. Do the Next Right Thing E. Exceeding Expectations F. Fun and the Fish Market Philosophy G. Goombah and the Golden Rule H. History and Heroes I. Inform, Instruct and Inspire J. Jacks or Better K. "Kick Butt and Hug" L. Low-Maintenance Leadership M. Metaphors and Morale N. Networking and Nit-picking O. Optimism or Else P. P's and Q's Q. Quid Pro Quo R. Removing Obstacles S. Straight Talk T. Teflon Tenacity U. U-Turns V. Vision and Vocabulary W. Work and Play X. X-Ray Thinking Y. Yin and Yang Z. Zen for School Leaders A Final Word Resource 1: A New Vocabulary for School Leaders Resource 2: What Business Leaders Say About Leadership That School Leaders Need to Hear Resource 3: Business Books You Might Want to Read to Become a Better School Leader Resource 4: Borrowing from Business-Bright Ideas You Can Use in Your School Starting Tomorrow Morning

