This 6-page laminated guide outlines the basic concepts of business writing ranging from memos to customer correspondence. Topics covered include: basic Letters & memos, cover letters, recommendations, reports & proposals, layout & design, utilization of visual aids, headings & collaborative writing, and much more!
A comprehensive guide to using the telephone in business that features examples of best practice, and advice on how to use it for selling, gaining appointments and the recovery of debt in a credit collection situation.
With the rise in data science development, we now have many remarkable techniques and tools to extend data analysis from numeric and categorical data to textual data. Sifting through the open-ended responses from a survey, for example, was an arduous process when performed by hand. Using a case study approach, this book was written for business ......
The 7 secrets to becoming fearless, stress free and unshakable in business and in life
Is it possible to be spiritual, happy, fulfilled and wealthy – all at the same time? Entrepreneur Pauline Nguyen has achieved this in The Way of the Spiritual Entrepreneur, which will transform your life from existence and struggle to peace, harmony, fulfilment and happiness, without sacrificing your business, your relationships or your health.
Based on the #1 New York Times bestseller The 5 Love Languages(R)(over 12 million copies sold), Dramatically improve workplace relationships simply by learning your coworkers' language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching ......
Audiences are distracted - no matter where they sit or to whom they are listening. More than ever, it's important to hone messages to reach audiences effectively. Here, communications expert Gabe Zichermann helps readers develop techniques to pitch, speak, or lead meetings wit...
The top achievers learn the most and apply what they learn; therefore, there is no skill, information, or lesson more vital than learning how to learn. This book is a must-read for business executives, entrepreneurs, people interested in personal development, trainers, teachers, and students. We live in a world where, more and more, we succeed ......
Overcome Ten Communication Pitfalls and Boost Your Influence
When it comes to communication and leadership, clarity matters. Clarity significantly influences your credibility and influence, in-person and especially online. Using real-life vignettes and coaching tips, our book shows you how to navigate 10 pitfalls and 5 pathways on your journey to more clout.